Brandywine Collectibles
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Brandywine Collectibles cut-out wooden houses in a row.
By LDA Creations, Inc.
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LDA Creations, Inc.
2328 Silver Lake Road
Dayton, Virginia 22821
1-800-327-5532

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LDA Creations, Inc. has been making custom pieces in small quantities for very special clients since 1987. In 2011, LDA purchased an exclusively licensing agreement to manufacture Brandywine Woodcrafts' products. Both companies are located in Virginia. You can be assured that each of our products is designed and made in America.

We manufacture each one right here in our own workshop at Silver Lake Mill in the Shenandoah Valley of Virginia, a most inspiring location. Making each item under our own roof gives us unparalleled control over quality and completion dates of all orders placed through BrandywineCollectibles.com.

Frequently asked questions regarding our policies and business.

How do I contact BrandywineCollectibles.com?
What are your payment options?
How long have you been in business?
Do you ship to addresses outside the US?
How do you deliver your merchandise?
What is the time frame for delivery?
What are your shipping charges?
Can I get express shipping?
What is your return policy?
What is your privacy policy?
Your site changed recently. What happened?

 

How do I contact BrandywineCollectibles.com?

Please see our contact page.

What are your payment options?

We accept Visa, Mastercard, American Express, Discover and PayPal account.

How long have you been in business?

BrandywineCollectibles.com is licensed by LDA Creations, a company that has been making custom pieces in small quantities for very special clients since 1987. We have had the privilege of working with presidents and vice presidents, the social elite, fine retailers and resorts, embassies, museums and community groups over the years to create exactly the right token for special events. Now we are putting our experience to work making truly elegant gifts for you.

Do you ship to addresses outside the US?

We are happy to ship outside the US, but please call us or email us with your order and shipping destinations. We will then figure the actual shipping charges and bill you accordingly.

How do you deliver your merchandise?

Your items will be delivered by UPS or Federal Express.

What is the time frame for delivery?

LDA Creations has recently acquired the Brandywine Collection. As of March 1, 2011 we are now in limited production. During our time of transition, orders have continued to accumulate at an astonishing rate. As we work through the ever-growing backlog, please expect production times of up to three weeks for your order. Thank you so much for your patience! We look forward to serving you with the highest level of quality and craftsmanship.

Orders will normally (this will be after our start-up period) ship about 7 days from when you place the order. Personalized orders (those with names/words added on.) require about 5 business days to produce. Orders can be shipped faster (even custom ones), but please call to confirm that we can accommodate this in our production schedule. This does not include shipping time.

What are your shipping charges?

Method of Shipping
Order Total
Shipping Charge
Ground
$0 - 20.00
$6.00
 
$20.01 - 40.00
$7.00
 
$40.01 - 60.00
$9.00
 
$60.01 - 80.00
$11.00
 
$80.01 - 100.00
$13.00
 
$100.01 - 500.00
$15.00

Can I get express shipping?

We are happy to send packages by overnight, 2-day, or 3-day shipping. If you need an order quickly (in two weeks or less), please call us prior to placing your order to ensure that we can fullfill the order in the time needed and help you select the most cost-efficient shipping method for your order. Many of our items are 'made-to-order', and we will estimate how long in-house processing will take.

What is your return policy?

Please inspect your package immediately upon arrival and report mistakes or breakage to us immediately. (within five working days)

For personalized items: If we have made any error in producing your personalized item, we will gladly replace the item as quickly as possible. Because these items are custom-created at your request, sales are otherwise final.

For items that are not personalized: You may return any non-personalized item within 14 days. You are responsible for shipping costs. Items should be returned in their original packing cartons or with comparable protection.

What is your privacy policy?

We respect your privacy and hope that you find our privacy policy refreshingly simple.

All personal information entrusted to us will not be sold or given away to anyone. We reserve the right to send emails or 'snail mails' that are directly related to our own products, but we promise not to do this ad nauseum. Any marketing email that we send will include a 'remove me' link.

If you should choose to use our "Tell a Friend" service, we will not retain your friend's email. The friend's email will be used only for the one time event of sending the email that you create while you are on our site.

Credit card numbers used to purchase items on our site are not stored on our system, but are processed by PayPal.

Your site changed recently. What happened?

The long-time owners of Brandywine Woodcrafts, Truman and Marlene Whiting, have retired and have licensed their art exclusively to LDA Creations. We look forward to serving their customers with the same great service and product that the Whitings have provided for so many years! The business was transferred at the end of 2010. As we get organized, we are beginning with a selection of the total offerings previously available.

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many examples of Brandywine's adorable buildings
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LDA Creations, Inc.
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